Communication in health and social care refers to the exchange of information and instructions between health and social care workers and between care workers and patients or family members. This impacts the health and social care provided to patients, making it extremely important.
On completion of this course, the learner should be able to understand communication, knowledge and expertise to incorporate every aspect of interaction and experience. Care workers need to have the ability to empathise when needed and talk about potentially complicated procedures and issues calmly.
Upon completion of this course, you will have a good understanding of:
Developed by Professionals
This course is CPD Certified
The online assessment is taken on completion of the training material. You will be asked 20 multiple choice questions with a pass mark of 80%. The answers are marked automatically so you will instantly know whether you have passed. If you don’t pass don’t worry! You can take the test as many times as you need with no extra charge.