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Online training course

Introduction to Counselling

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Overview

An Introduction to Counselling Principles and Practice
Give staff a considered introduction to counselling and the interpersonal skills that underpin constructive helping relationships. This course explores what counselling is intended to achieve, why it can be valuable, and the personal qualities associated with effective, respectful support. Suitable for organisations seeking to strengthen psycho-therapeutical awareness and /or wellbeing provision, or empathetic people-facing practice, the programme offers a useful starting point for employees who may encounter individuals needing to be heard, understood, or guided towards appropriate support.
Why this Training Matters for your Organisation
People often bring personal concerns into workplaces, education settings, and care environments. Staff who understand the boundaries and purpose of counselling are more able to listen responsibly, respond with empathy, and avoid taking on roles beyond their competence. This knowledge can help create a culture in which people feel treated with dignity while appropriate professional routes remain clear.
Who Should Attend
This course is intended for:
  • Employees with therapeutical, customer-facing, or support responsibilities.
  • Wellbeing officers and team leaders who want a grounding in counselling concepts.
  • Individuals considering further learning or development in counselling-related practice.

    • Certification, CPD, and Records

    The programme is CPD verified, giving applicants evidence of completed professional learning. Certificates and organisational training records can be used to archive participation in staff wellbeing, emotional support, or people-development activity.

    Course Content and Learning Outcomes

    During the programme, learners will be introduced to:

    • The aims and potential benefits of counselling
    • Core personal qualities associated with an effective counsellor
    • The importance of appropriate boundaries when offering therapeutical support or guidance.

    Duration and Delivery

    This online course takes around 2 to 3 hours to complete. Pupils can work through the material independently, making it a practical option for development programmes that need to fit around varied working patterns and operational commitments. Course can be shaped to fit client particularities, with it’s name even modifiable.

    Assessment and Completion

    The final assessment contains 20 multiple-choice questions and requires an 80% pass mark. Responses are marked quickly, letting students to receive their result as soon as they finish. Further attempts are available without additional cost where a learner needs to revisit the assessment.

    Team and Company Bookings

    Introducing counselling awareness to a larger group? Organisations can create a company account to grant access to staff and monitor completion across participating teams.
      Enrol an Individual / Book for your Team
    • Register as an individual for accessing the course.
    • Start a team booking to offer a shared foundation in counselling awareness.
    £ 12 Instant online access
    Enrol Now

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