+442035046216 +442035046216 training@lcps.org.uk
Get Up to 15% OFF When You Purchase 15+ Courses!
Portal Login 0
Online training course

Level 2 Certificate in Information, Advice and Guidance (IAG) in Education

Information, Advice and Guidance (IAG) refers to a structured approach to supporting individuals in making informed choices about their learning, care
✓ Instant access after payment
✓ Same day digital certificate
✓ Secure online checkout

Overview

Good information and guidance can make a decisive difference to a learner’s next step. This course equips education professionals with a practical foundation for giving support that is clear, ethical and learner-focused. It explores how purposeful conversations, accurate information and appropriate boundaries can help people make informed choices about education and progression.

Why this Training Matters for your Organisation
Education providers need staff who can listen carefully and guide learners without taking over their decisions. Consistent practice can improve the quality of support across the learner journey. This training gives organisations a useful framework for developing confident guidance practice and maintaining a professional standard of care.
Who Should Attend
The course is suitable for people who provide support, signposting or guidance in education. It is relevant to:
  • Learning-support staff and pastoral teams.
  • Advisers supporting education or career decisions.
  • Managers responsible for learner services.

Certification, CPD, and Records

Learners who complete the programme receive a digital certificate. The course can be added to an ongoing professional development record.

Course Content and Learning Outcomes

The course develops a grounded understanding of effective guidance in an education setting. Learners consider:

  • The purpose and principles of information, advice and guidance.
  • Communication skills for productive learner conversations.
  • Professional boundaries, confidentiality and ethical practice.
  • How to signpost learners towards suitable support and opportunities.

Duration and Delivery

The programme is delivered online, allowing learners to study at a pace that fits their responsibilities. Full audio voiceover supports flexible access. Course materials and designation can be adapted to student demand.

Assessment and Completion

An online assessment follows the learning material. Marking is automated and learners can revisit the assessment where a further attempt is needed.

Team and Company Bookings

A shared rollout can help education teams provide more consistent advice and clearer signposting. It is well suited to organisations strengthening learner support services.
Enrol an Individual / Book for your Team
  • Give an individual the foundation for more effective learner guidance.
  • Book a team to develop a shared approach to advice and support.
£ 20 Instant online access
Enrol Now

Get Our Newsletter

Get In Touch

Sitemap

© 2026 LCPS. All Rights Reserved