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Online training course

Race and Ethnicity Discrimination Awareness

Race and ethnicity discrimination remains one of the most significant equality challenges within modern societies. Despite legal protections and incre
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Overview

Equip People to Spot Bias, Challenge Harmful Conduct and Protect Trust at Work
Inclusion is tested in ordinary moments. A shortlist is reviewed, an idea is credited, a shift is allocated, a customer is answered or a concern is raised. This course helps employees notice where race or ethnicity may be shaping those moments and choose a response that is fair, informed and consistent with organisational expectations. The programme treats awareness as practical workplace judgement. Learners examine direct and indirect discrimination, explore how unconscious bias can influence behaviour and decisions, and consider realistic scenarios involving racial or ethnic bias. They also develop the confidence to respond appropriately, use reporting routes and support a respectful working environment.
Why this Training Matters for your Organisation
Discrimination can undermine confidence in recruitment, progression, management and customer service even when it is not overt. If questionable conduct is ignored or a neutral-looking process creates unequal effects, trust can deteriorate long before the issue reaches a formal complaint. Shared awareness gives employees a clearer language for discussing what they observe and gives managers a better basis for reviewing decisions. It turns equality commitments into visible behaviour: questioning assumptions, listening properly, addressing incidents and applying policy with consistency.
Who Should Attend
The learning is designed for organisations that want fair treatment to be understood across roles rather than held only within an HR function, including:
  • Employees whose decisions, communication or service interactions affect colleagues, applicants, and customers.
  • Leaders and HR-personnel involved in selection, allocation, or progression.

Certification, CPD, and Records

This CPD verified course carries 3 CPD points. A digital certificate is available on the same day after successful completion, giving the learner a record of development and the organization, evidence that equality-awareness learning has been completed.

Course Content and Learning Outcomes

The course connects essential concepts with situations that employees may encounter in working life. Learners explore:

  • The meaning of race and ethnicity, their relevance in contemporary society and the forms that racial or ethnic discrimination can take.
  • Direct and indirect discrimination, alongside the key principles of the Equality Act 2010 and the responsibilities it places in context.
  • How unconscious bias may influence workplace behaviour and decision-making, supported by scenarios, reflection and short knowledge checks.
  • Appropriate responses to discriminatory behaviour, organisational reporting procedures and practical ways to promote equality, diversity, and inclusion.

Duration and Delivery

The programme is presented entirely online and usually requires 2 to 3 hours. Employees can access it from a suitable location, with full audio voiceover available across the learning. The course is adjustable, in that title and content can be flexible according to client needs.

Assessment and Completion

Completion includes an automatically marked assessment of 20 multiple-choice questions. The pass mark is 100%, and the result is shown instantly. If another attempt is required, the test can be taken again without restrictions and fee.

Team and Company Bookings

A team booking can place the same expectations behind decisions made in different departments, sites or levels of seniority. That common foundation supports more constructive conversations about bias, clearer responses when conduct falls short and greater confidence in the routes available for raising concerns.
Enrol an Individual / Book for your Team
  • Give a single employee immediate access to strengthen how they identify racial or ethnic discrimination and respond at work.
  • Extend the learning across a workforce when fair judgement and respectful conduct need to be recognisable in every team.
£ 10 Instant online access
Enrol Now

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