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Professional private-hire work depends on sound judgement, legal awareness and a consistent passenger experience. This course provides the knowledge drivers need to approach the SERU assessment and their role with confidence. It brings together licensing expectations, safer journeys and responsible driver conduct. Learners build a practical understanding of the standards expected in London private-hire work.
The course examines the knowledge that underpins safe and lawful private-hire journeys. Learners cover:
The course is delivered online and normally takes three to four hours, including full audio voiceover. Course materials and designation can be adjusted based on client requirements.
The course ends with 20 multiple-choice questions. Learners need a score of 100%. Automatic marking provides a prompt outcome and retakes do not cost extra.
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