Online training course

Design Thinking for Business and Management

The Design Thinking for Business and Management CPD Course is a 2–3 hour training programme designed to introduce learners to innovative problem-solvi
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Overview

By the end of the course, learners will:

  • Understand the principles and core concepts of design thinking
  • Explain the five stages of the design thinking process (Empathise, Define, Ideate, Prototype, Test)
  • Apply human-centred approaches to identify customer needs and business challenges
  • Generate creative and innovative solutions to real-world problems
  • Use structured ideation techniques to improve decision-making
  • Develop simple prototypes to test and refine ideas
  • Integrate design thinking strategies into business and management practices

Certification, CPD, and Records

The CPD Certification Service has accredited all of our courses for conforming to universally accepted Continuing Professional Development (CPD) guidelines.

Course Content and Learning Outcomes

This can include a variety of tasks, such as:

  • Define design thinking and explain its relevance in business environments
  • Describe and apply the five stages of the design thinking process
  • Identify customer needs using empathy and insight techniques
  • Generate innovative solutions through structured ideation methods
  • Develop and evaluate basic prototypes to test ideas
  • Apply design thinking tools to improve business strategy, services, and operations
  • Promote customer-focused and human-centred decision-making
  • Enhance strategic thinking and collaborative working practices
  • Support continuous improvement and organisational growth

Duration and Delivery

Online 2 - 3 Hours

Assessment and Completion

The online assessment is taken on completion of the training material. You will be asked 20 multiple choice questions with a pass mark of 100%. The answers are marked automatically so you will instantly know whether you have passed. If you don’t pass don’t worry! You can take the test as many times as you need with no extra charge.

£ 10 Instant online access
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